Smart questions have more impact than smart answers. Giving fast answers, even smart and correct ones, can make you look like you’re understanding and make the client feel inferior and uncomfortable. Asking insightful questions makes you look intelligent and them feel respected. Plus, it tends to create dialogue that makes the presentation into a much more exciting experience for them. Remember to listen to our clients and each other. God gave us two ears and one mouth so we would listen twice as much as we talk.
~ Jon Sloan