Relationships focus on getting to know your customer and giving them reasons to stay engaged… not just getting them to react.

Relationships are like muscle tissue, the more you engage them, the stronger and more valuable they become.

A Brand is what a business does, a Reputation is what people Remember.

Make this part your brand DNA… tell your story in a way people will care.

PATIENCE is the KEY to Social success. Patience is required to build Trust and Loyalty. ROR takes time.

Trust, Connection, and Surprise… these are scarce, but the golden triangle to success in today Social Media world.

Social media has revolutionized the way people produce content, consume content and connect with each other.

Clients trust recommendations from people they know more than any other form of media, and bloggers are one on the most influential sources for that information because they tend to be very honest and sincere.

Bloggers talk about both negative and positive aspects of a brand, and in doing so become a trusted source of information

~ Jon Sloan